Configure, customize, and manage Zoho applications, including
Zoho CRM, Zoho Creator, Zoho Books, Zoho Desk, Zoho Analytics, and Zoho One
.
Develop and automate workflows, reports, and dashboards to enhance business efficiency.
Integrate Zoho apps with third-party tools (e.g., Zapier, API integrations, webhooks).
Troubleshoot issues, provide technical support, and optimize system performance.
Work closely with stakeholders to understand business needs and translate them into functional Zoho solutions.
Implement security and compliance best practices within Zoho applications.
Train and support end-users on Zoho tools and best practices.
Stay up to date with Zoho updates, new features, and industry trends.
Required Skills & Qualifications:
Proven experience in
Zoho CRM administration, customization, and automation
.
Strong knowledge of Zoho applications, including