Job Description

About JLL We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL! Role Purpose A highly self-motivated and passionate team player with a great attention to detail.

The key focus for this role will be to create a single and visual point of contact for client visitors and employees and to act as the primary interface between the internal operations of stakeholders and its clients. Providing services to the highest possible standards as well as representing the client and JLL values in appearance, presentation and manners.

You will take ownership and manage the front of house experience, help orient and settle new and visiting staff and support the facilities management team in providing a great workplace experience and provide the necessary support for business related events and community-based initiatives. In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners. Your ability to proactively resolve queries and issues will be the cornerstone to your success in this role. What this job involves Customer Service: . Greet, assist and direct candidates/new hires/visitors and the general public to the appropriate staff member . Receive, direct and relay telephone, email and other queries . Administration of parking spaces for visitors, employees (where applicable) . Arrange taxis for client staff and visitors as requested . Book onsite meeting rooms and hospitality as per client requests and according to site procedures

HSE, Security & Quality: . Liaise with site managing agent and site security. . Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures, procedures for visits from local authorities as well as general Health & Safety . Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same. . Monitor and maintain office and badge consumables in line within agreed stock levels. . Maintain the security sign-in book . Carry out site induction, for new starters, act as the first line of support for any concerns raised . Understand & actively support JLL's Quality Management program

Site Operations: . Conduct daily meeting room and office checks as required by Workplace Manager . Prepare & serve hot beverages, layout & clear away catering as required . Manage all the requests on the Facilities helpdesk and liaise with service providers . Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures . Assist in coordinating the repair and maintenance of office equipment and in the ordering in of office supplies. . Keep accurate and update records of seating plan . Ensure accurate and detailed hand over is planned & passed on (for tasks for within responsibility), if absent from the business. Every day is different, and in all these activities, we'd encourage you to show your ingenuity. Sound like you? To apply you need to be / have: . You are passionate about people, providing them with great experiences. A natural "people person" with exceptional Customer Service skills . Has strong relationship building skills to be able to get to know, understand and respond to the needs of our staff and customers . High attention to detail . Flexible and proactive . Ability to react quickly and decisively when faced with a problem or issue . Team player, 3 years' experience in working within a Front of House or Reception environment ideally gained within a corporate or hotel environment . Able to work off their own initiative and with minimal direction . Strong team player with a commitment to support their colleagues . Exceptionally organised and skilled in multi-tasking . Computer Literate - good understanding and working knowledge of office software. . Communication - good level written, oral communications skills. An influential communicator, with the ability to deliver clear and concise messages and identify mutually agreeable solutions. . Proven track record of achievement . An ability to understand problems, its impact and provide resolutions in a timely manner . Feel empowered to take action and resolve issues quickly and thoughtfully . Excellent time management and organisational skills . Ability to work under pressure and to tight deadlines

What you can expect from us You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you... Apply today at jll.com/careers. #Ll-SH1

Location: On-site -Muscat, OMN

Job Tags: Hiring

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

About JLL -

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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