Job Description

Job Summary:

The Employee Welfare Officer is responsible for ensuring the well-being, engagement, and satisfaction of employees within the organization. This role involves implementing welfare programs, promoting a positive work environment, addressing employee concerns, and fostering a culture of mutual respect and inclusivity.

Key Responsibilities:

• Employee Support and Engagement:
• Act as the primary point of contact for employee welfare-related concerns.
• Organize and facilitate engagement activities, workshops, and team-building exercises to enhance morale and workplace harmony.
• Provide guidance and support on personal or work-related issues that may impact employee performance.
• Welfare Programs and Initiatives:
• Develop and implement employee welfare schemes, such as health programs, recreational activities, and support services.
• Coordinate employee wellness initiatives, including mental health support and stress management resources.
• Monitor and assess the effectiveness of welfare programs and make improvements as needed.
• Policy Development and Compliance:
• Collaborate with the HR team to develop and enforce policies that promote a safe and healthy workplace.
• Ensure compliance with labor laws, health and safety regulations, and industry standards.
• Advocate for fair treatment and equal opportunities for all employees.
• Conflict Resolution and Grievance Handling:
• Address employee grievances promptly and fairly, working towards effective resolutions.
• Mediate conflicts between employees or teams to foster a harmonious work environment.
• Maintain confidentiality and handle sensitive matters with professionalism.
• Communication and Awareness:
• Actively communicate welfare policies, benefits, and resources to employees through various channels.
• Conduct regular surveys and feedback sessions to understand employee needs and satisfaction levels.
• Organize awareness campaigns on health, safety, and well-being topics.
• Reporting and Analysis:
• Maintain accurate records of welfare activities, grievances, and resolutions.
• Prepare and present reports on employee welfare trends and recommendations for improvement.

Qualifications and Skills:

• Education: Bachelor's degree in Human Resources, Social Work, Psychology, or a related field.
• Experience: Minimum 2-3 years of experience in employee relations, HR, or a welfare-related role.
• Skills:
• Strong interpersonal and communication skills.
• Empathy, active listening, and problem-solving abilities.
• Knowledge of labor laws and workplace regulations.
• Organizational and time management skills.
• Ability to handle confidential information discreetly.

Preferred Attributes:

• Certification in Employee Assistance Programs (EAP) or related fields.
• Experience in implementing workplace wellness programs.
• Proficiency in conflict resolution and mediation techniques.

Job Type: Full-time