We are looking for a Welfare coordinator for one of the ADNOC Project in Abu Dhabi who needs to carry out the below duties and responsibilities.
1. Support and Guidance
• Provide one-on-one and group support to individuals with personal, emotional, or professional challenges.
• Act as the first point of contact for welfare-related concerns.
• Signpost individuals to appropriate internal or external resources (e.g., counseling, healthcare).
2. Program Coordination
• Develop and deliver initiatives or programs to promote well-being, such as workshops, seminars, or social activities.
• Collaborate with other departments or organizations to ensure access to welfare services.
• Monitor and evaluate the success of welfare initiatives and suggest improvements.
3. Crisis Management
• Respond promptly to welfare or safeguarding concerns, ensuring appropriate action is taken.
• Maintain confidentiality while managing sensitive situations.
4. Policy and Compliance
• Ensure adherence to organizational policies, regulations, and best practices concerning welfare and safeguarding.
• Keep up to date with relevant laws and guidelines.
5. Communication and Reporting
• Act as a liaison between individuals and management, advocating for welfare needs.
• Prepare reports, maintain records, and document welfare cases accurately.
• Deliver welfare-related training sessions to staff or volunteers when required.
Skills and Qualifications:
• Strong interpersonal and communication skills.
• Empathy, patience, and the ability to handle sensitive issues discreetly.
• Knowledge of welfare policies, safeguarding practices, and mental health awareness.
• Organizational and time-management skills.
• Problem-solving abilities and conflict-resolution skills.
• Proficiency in report writing and record-keeping.
Preferred Requirements:
• Diploma or Graduation.
• Min 5 years' Experience in a welfare, social work, or support role.
Working Conditions:
Office Based, however, may require site visits.
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