JOB PURPOSE:ExecuJet MRO Services is currently seeking a suitably qualified experienced Warranty Administrator to fill a vacancy within the Maintenance Department. The main objective of the role is to perform all the warranty functions and activities independently and efficiently.KEY RESPONSIBILITIES:

• Coordinating settlements between Warranty and Billing teams.
• Liaising with Planners / Commercial & Materials Coordinators to ensure correct Warranties are applied for Customer Maintenance inputs.
• Administering Warranty claims with various OEMs and providers represented.
• Administering optional program claims with various service providers.
• Performing monthly reconciliation of warranty claims with accounts.
• Maintaining records of completed Warranty claims per Company Procedures.
• Following up with Engineering team for expanded details or explanations of questioned warranty claims.
• Re-billing any rejected claims onward to customers.
• Ensuring claims are filed and closed in a minimal timeframe, while ensuring that the Company, Program Holder (OEM) and Claimant are all properly represented.
• Reporting monthly Warranty billing and claims status to senior management.
• Assisting with development of Corridor program upgrades and reporting relating to Warranties.
• Guiding MRO personnel on Warranty & Program information as relates to the application of the programs and the customers particularities.
• Assisting in the development and enhancement of warranty / billing processes and procedures.
• Assisting as necessary with warranty / billing office administration.
• Raising issues and recommendations to the department manager to foster continuous improvement.

QUALIFICATIONS:Essential:

• Computer Literate.
• Competent at MS Excel.
• Past Experience in a similar role.

Desirable:

• Experience in Corridor ERP system.
• Finance or Accounting Background.
• Experience in Aviation MRO or similar environment.

PERSON SPECIFICATION:Essential:

• Attention to Detail.
• Ability to Multi-task.
• Efficient time management skills.
• Excellent English communication skills.

Desirable:

• Negotiation Skills.
• Personable and understanding when dealing with Customers.

WORKING HOURS:Monday to Friday 7h00 to 15h30.

ExecuJet-MRO