Job Description

Manage the cash and credit payments.

? Responsible for daily cash reconciliation, cash counting, balancing floats, and

petty cash

? Identified and investigated any cash difference or discrepancies.

2 | P a g e

? Ensured that tight controls were in place and best practice in our cash

processing.

? Tallied cash drawer at the end of each shift and handle any discrepancies

before the shift ends.

? Greeting customers and delivering excellent customer service.

? Taking orders and delivering food.

? Input orders in the POS System provided by the company.

? Preparing coffees and other beverages to a high standard of taste and quality.

? Making recommendations to customers and answering any questions.

? Making recommendations to customer in regards of our pastry items

? Coordinate orders for Junior Baristas and waiters to ensure a smooth customer

experience.

? Manage orders for stock and coffee supplies, takeaways items.

? Maintain and clean all the areas. Organize services where needed.

? Monitor and maintain hygiene and cleaning standards.

? Liaise with management to ensure the smooth running of operations and delivery

of quality products.

? Greet and escort customers to their tables.

? Present menu and provide detailed information when asked (e.g., about

portions, ingredients, or potential food allergies)

? Prepare tables by setting up linens, silverware, and glasses.

? Inform customers about the day's specials.

? Offer menu recommendations upon request.

? Up-sell additional products when appropriate

? Take accurate food and drinks orders, using POS ordering software, order slips or

by memorization.

? Check customers' IDs to ensure they meet minimum age requirements for

consumption of alcoholic beverages.

? Communicate order details to the Kitchen Staff

? Serve food and drink orders.

? Check dishes and kitchenware for cleanliness and presentation and report any

problems.

? Arrange table settings and maintain a tidy dining area.

? Deliver checks and collect bill payments.

? Carry dirty plates, glasses, and silverware to the kitchen for cleaning.

? Meet with restaurant staff to review daily specials, changes on the menu and

service specifications for reservations (e.g., parties)

? Follow all relevant health department regulations.

? Provide excellent customer service to guests.

Job Type: Full-time

Experience:

* server: 1 year (Preferred)