Waitress / Waiter/ Banquet

Dibba Al-Fujairah, United Arab Emirates

Job Description

He or she is responsible for providing Food and Beverage service to guests according to standards, policies, and procedures. Also, provide a courteous and professional service at all times. Responsible for all duties prior to and after service, ensuring maximum guest satisfaction at all times.
  • Able to provide a warm welcome and fond farewell to the guests.
  • Greet guests according to the standards to ensure superior service.
  • Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
  • Good knowledge in maintaining all type of silverware and E.P.N.S ware (Electro Plated Nickel Silver) used in the restaurant for food and beverage service.
  • Setup the restaurant according to the table plan, coverlayout and standards defined by the hotel's management.
  • Make sure all assigned duties prior to service are completed.
  • Attend service briefings prior to each meal period.
  • Know the restaurant menuand Specials of the day.
  • Greet and seat guests.
  • Offer Menu and Wine List and attend to napkins.
  • Take Food and Beverage orders.
  • Serve Food and Beverage orders.
  • Check and clear Waiters station during and after service.
  • If required assist in bringing food from kitchen to the guest ensuring accuracy and timeliness.
  • Handle all guest complaints in a professional manner.
  • Clear soiled silverware and any other operating equipment to designated wash-up/storage area.
  • Able to generate the final bill from the POSsystem and offer to guest settlement.
  • To clear and re-set tables according to instructions.
  • To clean all soiled linen to the designated area.
  • Report any theft or damages to Manager/ Assistant Manager.
  • Report to Restaurant Manager/ Assistant Managerbefore completion of the shift.
  • Help other areas of the restaurant such as answering telephones and completing financial transactions.
  • Print closing report and drop the cash with the front office/accountsdepartment.
  • Tally the CreditCard settlements for the day with the batch closing report from EDC machine.
  • Close the shift at the POS terminal.
  • Able to report for duty punctually, wearing a correct and clean uniform and name badge at all times.
  • Able to have a complete understanding of the Restaurants operating policies and procedures.
  • Must participate in staff training and briefings.
  • Able to maintain a good teamwork relationship with colleagues.
  • Able to maintain a high standard of personal appearance and hygiene at all times.
  • Assist in clearing, cleaning and set-up of tables, chairs, linens, china, glass and silver for service in an unobtrusive manner.
  • Assist in stocking linens, china, glass, silver, and food items for service.
  • Assist in preparation of smaller items such as toast, soup, or beverages.
  • Able to carry out other reasonable duties and responsibilities as assigned.
Job Types: Full-time, Contract
Contract length: 24 months Salary: AED1,200.00 - AED1,400.00 per month Ability to commute/relocate:
  • Dibba Al-Fujairah: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
  • server: 1 year (Preferred)

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Job Detail

  • Job Id
    JD1596947
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dibba Al-Fujairah, United Arab Emirates
  • Education
    Not mentioned