We are seeking a friendly and experienced Waitress to join our dynamic team. The ideal candidate will provide excellent customer service, take accurate orders, and deliver food and beverages promptly. The Waitress will play a key role in enhancing our customers\' dining experience and contribute to the overall success of our establishment. Responsibilities: 1. Customer Service: - Greet and seat customers in a friendly and welcoming manner. - Take orders accurately and answer questions about menu items. - Provide recommendations based on customer preferences and dietary restrictions. - Ensure customer satisfaction by addressing any concerns or issues promptly. 2. Order Processing: - Enter orders into the POS system accurately. - Collaborate with the kitchen staff to ensure timely and accurate preparation of orders. - Verify the accuracy of orders before serving to customers. 3. Table Maintenance: - Set up and maintain clean and organized dining areas. - Clear tables efficiently and reset them for the next guests. - Ensure that tables are properly set with silverware, glassware, and condiments. 4. Team Collaboration: - Work closely with kitchen and bar staff to coordinate order delivery. - Communicate effectively with team members to ensure a smooth dining experience for customers. - Assist colleagues during peak hours to ensure excellent service. 5. Upselling and Promotion: - Promote daily specials and upsell additional menu items to increase sales. - Suggest appetizers, desserts, and beverages to enhance the overall dining experience. 6. Cash Handling: - Process customer payments accurately using POS systems. - Handle cash and provide change to customers when necessary. Qualifications: - Previous experience as a Waitress in a fast-paced restaurant/hotel setting. - Excellent customer service and communication skills. - Ability to handle stress and high-pressure situations. - Knowledge of menu items and the ability to make recommendations. - Basic math skills for order processing and cash handling. - Availability to work evenings, weekends, and holidays. Physical Requirements: - Ability to stand and walk for extended periods. - Lift and carry trays with multiple dishes and drinks. Job Type: Full-time Salary: AED1,400.00 - AED1,600.00 per month Expected Start Date: 01/02/2024