Goya Cafe is a vibrant and bustling cafe dedicated to providing exceptional coffee and an inviting atmosphere for our customers. As we continue to grow, we are looking for a friendly and presentable Hostess/Waitress to join our team and contribute to our welcoming environment. : As a Host/Hostess at Goya will be the first point of contact for our customers, welcoming them with a warm smile and ensuring their overall satisfaction. Your primary responsibilities will include:
Greeting customers as they enter the cafe and providing a friendly introduction to our services.
Assisting customers with seating arrangements and ensuring that tables are clean and set up properly.
Managing reservations and waiting lists during peak hours to optimize seating availability.
Communicating effectively with customers to understand their needs and preferences.
Collaborating with the service team to maintain a smooth flow of operations and provide excellent customer service.
Waiting tables and taking customers orders as required
Manage the cashier
Requirements:
Previous experience in a customer service role, preferably in a hospitality environment.
Exceptional communication and interpersonal skills.
Professional and highly presentable appearance.
Ability to work effectively in a fast-paced environment and remain calm under pressure.
Strong organizational skills and attention to detail.
Flexibility to work weekends and holidays as needed.