Job Description

We are looking for a Waitress to join our team for a juice shop/restaurant in Al Ain. The Waitress greets customers and offers the cafe menu, answers questions about menu offerings, processes food and drink orders, carries food and drinks from kitchen to tables, and prepares bills and processes payments.

Responsibilities:

• Welcomes customers when they arrive at the cafe
• Introduces customers to the menu and announces daily or seasonal menu specials
• Answers questions about menu items, ingredients, and pricing
• Takes customers' orders for food and drink by writing them on a ticket, entering them into a tablet, or memorizing them
• Passes customer orders along to kitchen staff for preparation
• Prepares drinks and serves them to customers
• Collects food orders from the kitchen, verifies that they are correct, and serves them to customers
• Ensures that customers are satisfied with their meals and processes orders for additional courses if necessary
• Removes used dishes, glasses, and flatware from tables
• Prepares cheques and delivers them to customers
• Processes cash and credit card payments and returns change to customers if necessary
• Sets tables with dishes, glasses, and flatware and refills condiments
• Maintains familiarity with menu items, specials, and restaurant information
• Meets with managers and wait staff daily or regularly in order to learn about menu changes and specials as well as discuss upcoming reservations and customers with special needs

Qualifications:

• Minimum 2 years of waitress experience
• Effective communication and active listening skills for conversing with guests
• Impeccable customer service skills and social perceptiveness
• Ability to evaluate customer satisfaction and responsiveness
• Oriented toward serving others and helping customers
• Accountability in processing customer payments
• Physical stamina to stand for long periods of time
• Strong time management and organizational skills

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Al-Ayn: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Waitress in UAE: 2 years (Required)