We are looking for an experienced and energetic Waiter/Waitress to join the dynamic team at IIQAF. As a waiter/waitress, you will be responsible for creating a warm and enjoyable dining experience for our guests. You will take orders, serve food and beverages, provide excellent customer service, collect payment, while simultaneously maintaining a clean and welcoming environment.
Duties:
Greet customers, take orders, and provide excellent customer service.
Record orders accurately and complete transactions using the POS system.
Serve food and beverages in a timely manner.
Assemble meals, plates, and trays according to standard recipes.
Ensure customer safety and satisfaction by following proper food handling and sanitation procedures.
Maintain a clean, organized and sanitary work area and dining area.
Answer guests\' questions in an informative and helpful manner.
Handle customer complaints and resolve issues in a timely and professional manner.
Comply with all health and safety regulations.
Qualifications:
Previous experience in a similar role preferred.
Ability to work in a fast-paced environment.
Flexibility to work nights, weekends, and holidays as required.
Excellent interpersonal and customer service skills.
Ability to maintain a positive and professional demeanor.
Working knowledge of food service regulations and safety procedures.