Present customers upon arrival with the menu, assist in their item selection, , take orders and serve food in a timely manner
Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations
Arrange table set-ups before and after each customer according to the brands set standards
Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies/customer complaints to the Manager on duty
Collect bill payments from customers and hand them over to the cashier
Qualifications
High School Degree
1-2 years of experience in customer service in a similar role
Fluency in English; Arabic is a plus
Communication Skills: level 2
Cultural Awareness: level 1
Change and Adaptability: level 1
Customer Focus: level 1
Driving and Achieving results: level 1
Initiative: level 2
Teamwork: level 2
Organization: Eataly
Primary Location: United Arab Emirates-Al Reem Mall
Schedule: Full-time
Unposting Date: Ongoing
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