Job Description

We are seeking a skilled male Waiter/Food Runner/Cleaner for our prestigious client in Muscat, Oman. The Waiter/Food Runner/Cleaner will be responsible for providing excellent customer service to guests, ensuring food and beverages are delivered in a timely and accurate manner, and maintaining the cleanliness of the dining area, kitchen, and other customer-facing spaces. This role requires excellent communication, multitasking, and customer service skills to create an outstanding dining experience.

Preferably: Indaian and Bangali

Key Responsibilities:

1. Waiter/Waitress Responsibilities:

Greet and seat guests in a warm and friendly manner.

Take food and beverage orders accurately and efficiently.

Provide recommendations based on the menu and dietary preferences.

Ensure that guests receive their orders promptly and according to specifications.

Deliver food and beverages to the table and ensure guests are satisfied with their meals.

Handle guest inquiries, complaints, and requests promptly and professionally.

Upsell food and beverage items to enhance the guest experience.

Process payments and manage cash transactions.

Maintain knowledge of the menu, including specials, allergens, and dietary restrictions.

Ensure the cleanliness and organization of the dining area.

2. Food Runner Responsibilities:

Collect food orders from the kitchen and deliver them to the correct table.

Ensure food is presented in a neat and aesthetically pleasing manner.

Assist in ensuring food safety by adhering to proper handling and hygiene standards.

Communicate effectively with kitchen staff and management regarding food orders.

Assist with setting up and clearing tables as needed.

Ensure that guests are served promptly and courteously.

Monitor and ensure all dishes are delivered at the correct temperature.

3. Cleaner Responsibilities:

Maintain cleanliness and hygiene of the dining area, including floors, tables, chairs, and other furniture.

Clean and sanitize bathrooms and other common areas as needed.

Assist in the cleaning of kitchen areas, including dishwashing and proper disposal of waste.

Refill and organize condiments, napkins, and other supplies.

Ensure all food preparation areas are kept clean and organized, complying with health and safety regulations.

Empty trash bins and dispose of waste in a safe manner.

Sweep, mop, and vacuum floors as necessary.

Requirements

Skills and Qualifications:

Experience: Previous ( 1-3 years experience) in a waiter, food runner, or cleaning role preferred .

Good English speaking skill (mandatory). Customer Service: Strong interpersonal skills and the ability to engage with customers in a friendly and professional manner.

Communication: Good verbal communication skills in English (Arabic is a plus).

Multitasking: Ability to handle multiple tasks simultaneously in a fast-paced environment.

Physical Stamina: Ability to stand for long periods, lift heavy trays, and walk around the restaurant efficiently.

Attention to Detail: Ensure cleanliness and orderliness always, with attention to food presentation and hygiene.

Teamwork: Ability to work well with a team and contribute to a positive work environment.

Flexibility: Availability to work evenings, weekends, and holidays.

Duty: 9 hours per day 6 days a week (with one hour break)

Gender: Male

Nationality: Indian and Bangali

Benefits

Benefits:

Accommodation: Provided by the company

Transport: Provided by the company

Salary: OMR 100 to OMR 130

Nationality: Indian, Bengali