Company DescriptionSO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.Join our dynamic team as a Waiter in the vibrant city of Dubai, United Arab Emirates! We're seeking an enthusiastic and customer-focused individual to provide exceptional dining experiences to our guests. As a key member of our food and beverage team, you'll play a crucial role in ensuring customer satisfaction and maintaining our high standards of service.
Greet and seat guests in a friendly and professional manner
Present menus, make recommendations, and answer questions about menu items, specials, and beverages
Take accurate food and drink orders using our point-of-sale system
Communicate orders to the kitchen staff and bar team efficiently
Serve food and beverages in a timely and professional manner
Ensure tables are set up correctly and the dining area is clean and organized
Process payments and handle cash and credit transactions accurately
Anticipate guest needs and respond promptly to requests
Collaborate with kitchen and bar staff to ensure smooth service delivery
Maintain knowledge of menu items, specials, and any changes in offerings
Adhere to all food safety, sanitation, and hygiene standards
Assist in side work duties such as restocking supplies and cleaning assigned areas
Qualifications
Minimum of 1 year experience as a Waiter in a reputable hotel or restaurant
Strong food and beverage product knowledge
Excellent interpersonal and problem-solving skills
Ability to work efficiently in a fast-paced, high-pressure environment
Proven track record of working collaboratively within a team
Outstanding communication skills in English; additional languages are a plus
Physical stamina to stand, walk, and carry trays for extended periods
Basic math skills for handling bills and payments accurately
Thorough understanding of food safety and hygiene standards
Flexible schedule with availability to work evenings, weekends, and holidays
Detail-oriented with a keen eye for maintaining a clean and organized dining area
Customer-focused mindset with a passion for delivering exceptional service
Food handling certification is preferred but not required
Familiarity with point-of-sale systems is advantageous