Job Description

Job Responsibilities

To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests To take food and beverage orders and to punch them in relevant POS system. To attend pre-service briefings for daily updates To ensure that mis-en-place levels are kept to standards and fully stocked To meet and greet guests in a professional and welcoming manner To ensure that the service station is stocked and tidy at all times, ensuring well-organized service To communicate clearly and effectively by both the guests and colleagues To ensure that any matters relevant to guest satisfaction are communicated appropriately, allowing for corrective measures to be taken To serve food and beverage according to guest's needs & expectations To ensure that tables are cleared and re-set for the second seating To ensure that guests are presented with correct bills promptly and accurately To bid farewell to all guests and gain returning customers To maintain a high standard of personal appearance and hygiene at all times Establish and maintain a good rapport and working relationship with all staff and all other departments and suppliers Provide a courteous, professional, attentive and efficient service at all times with all departments and customers Complete any tasks assigned by the manager and follow up to ensure completion

Professional Requirements

Demonstrate good moral fitness and ethical standards Must possess knowledge of principles and processes for providing customer services. Ability to act on own initiative and handle stress well Highly skilled in taking orders and relaying to kitchen and baristas/bartenders Thorough understanding of preparing and serving specialty foods Excellent skills and knowledge in maintaining cleanliness and personal hygiene standards In-depth product knowledge of different kinds of food and beverages Own initiative to follow up and learn about other aspects of the business such as the retail/concept store products to improve sales and customer service.
Job Type: Full-time

Pay: From AED3,000.00 per month