Job Description

Company: MAK Visa Management Consultancy
Location: UAE
Position: Visa Consultant

About Us

MAK Visa Management Consultancy is a leading visa consultancy firm with operations in Malta, Croatia, and Serbia. We specialize in providing a wide range of visa and immigration services to individuals, families, and businesses. Our mission is to offer expert visa management services with integrity, reliability, and excellence, ensuring our clients' travel and immigration experiences are stress-free and successful.



We are seeking a dedicated and knowledgeable Visa Consultant to join our dynamic team. The ideal candidate will have a strong background in visa and immigration services and will be responsible for guiding clients through the visa application process, ensuring compliance with regulations, and providing exceptional customer service.

Responsibilities:

Video Marketing: Actively participating in video marketing campaigns and creating product videos for social media platforms.

Client Consultation: Conduct thorough consultations with clients to understand their visa needs and provide expert advice on suitable visa options.

Application Processing: Assist clients in preparing and submitting visa applications, ensuring all documentation is accurate and complete.

Regulatory Compliance: Stay updated on the latest visa regulations and policies in the respective countries and ensure all applications comply with current laws.

Customer Service: Provide prompt and professional responses to client inquiries, offering guidance and support throughout the application process.

Documentation Review: Review and verify the accuracy of client documentation, addressing any discrepancies or missing information.

Follow-Up: Track the status of visa applications and follow up with clients to provide updates and additional support as needed.

Problem Resolution: Address and resolve any issues or challenges that arise during the visa application process, liaising with relevant authorities when necessary.

Record Keeping: Maintain accurate and detailed records of client interactions and application statuses.

Requirements :

Experience: Minimum of 1-2 years of experience in visa and immigration services or a related field.

Education: High school or Bachelor's degree

Knowledge: In-depth knowledge of visa regulations and immigration policies of EU, USA, Canada, Australia etc. (Training will be provided)

Skills: Excellent communication and interpersonal skills, with a strong attention to detail.

Language: Proficiency in English is required; Hindi, Urdu, Arabic, additional languages are a plus.

Customer Service: A commitment to providing outstanding customer service and building lasting client relationships.

Adaptability: Ability to work in a fast-paced environment and handle multiple cases simultaneously.

Tech-Savvy: Proficiency in using visa management software and other relevant computer applications.

Benefits:

- Competitive salary and performance-based incentives

- Opportunities for professional development and career advancement

- Supportive and collaborative work environment

- Paid time off and flexible working hours

How to Apply:

If you are passionate about helping people navigate the visa process and meet the qualifications outlined above, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role to info@makvmconsultancy.com

Application Deadline: 25-Oct-2024

Email: info@makvmconsultancy.com

Join MAK Visa Management Consultancy and be a part of a team that makes a difference in people's lives by simplifying their visa and immigration journeys.

MAK Visa Management Consultancy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Types: Full-time, Permanent

Pay: AED2,500.00 - AED5,000.00 per month

Application Question(s):

• We regularly do videos for our social media platforms. Will you be comfortable talking about products in front of camera?
• Do you have knowledge about visit visas and/or work permits? If so, please state for which countries.

Application Deadline: 25/10/2024