Job Overview Drive revenue across a world class portfolio of cultural and leisure assets by ensuring that proper Marketing and Sales strategies; processes, resources are in place. This position oversees the marketing and sales strategy and plans for Miral Destinations and respective leisure facilities. Job Scope
Brand and communication strategy: manage iconic brands to maximize value and position each leisure facility consistently.
Marketing Intelligence and research \xc3\xa2\xe2\x82\xac\xe2\x80\x9c drive data-informed decision making by delivering bespoke customer and market insights as well as trend-spotting and benchmarking
Customer experience, customer relationship management and digital marketing \xc3\xa2\xe2\x82\xac\xe2\x80\x9c guaranteeing that all direct customer touch-points are driving customer value, word of mouth and are on brand
Oversee and brief necessary Corporate and Consumer PR, crisis management and internal communication \xc3\xa2\xe2\x82\xac\xe2\x80\x9c ensuring consistent and strong messaging both internally and externally
Corporate social responsibility programs \xc3\xa2\xe2\x82\xac\xe2\x80\x9c work on a strategy and initiatives to maximize Miral Destination\xc3\xa2\xe2\x82\xac\xe2\x84\xa2s community efforts
Internal communications \xc3\xa2\xe2\x82\xac\xe2\x80\x9c advise on Internal Communications and support positioning and communications to ensure messaging is on Brand
Sponsorships and marketing partnerships \xc3\xa2\xe2\x82\xac\xe2\x80\x9c using brand IP to generate monetary and in-kind value for assets
Synergy \xc3\xa2\xe2\x82\xac\xe2\x80\x9c maximize marketing efficiencies by creating synergies between the assets and opportunities with Yas Island and Abu Dhabi stakeholders and partners
Departmental P&L Management, Budgets and Operating Expenses Control including Overall Group Marketing and Sales spend.
Assess effectiveness of Marketing initiatives through the use of Return On Investment tools
Ensure consistency in Marketing and Sales plans
Define sales processes that drive desired sales outcomes and identify improvements where and when required
Put in place infrastructure and systems to support the success of marketing and sales function
Create, implement and coordinate a best-in-class sales process, including appropriate sales force effectiveness tools, training and communications to achieve sales performance targets
Monitor customer, market and competitor activity and provide feedback to company leadership team and other company functions
Oversee the establishment and maintenance of relationships with industry influencers and drive relationships with stakeholders and partners to ensure mutually beneficial outcomes. Ensure timely engagement and dialogue with key strategic partners to maximize sales and marketing of key assets
The ability to onboard new assets and establish high functioning teams to support sales and marketing activities
Essential:
Bachelor\xc3\xa2\xe2\x82\xac\xe2\x84\xa2s Degree or equivalent certification
Minimum 15 years experience in senior marketing roles.
Experience in similar field (Theme Parks, Leisure, entertainment, hospitality or any attraction business)
Excellent grasp of all aspects of sales and marketing, including: digital, market intelligence, communications, branding, segmentation, markets and strategic partnerships etc.
Financial management skills
Exceptional presentation skills and excellent written/oral English.
Ability to work in a complex stakeholder environment
Desirable:
Degree in Marketing
Internal communications experience a plus
Understanding of Arabic (written/oral)
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