Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.



About Innovation and Digital Partnerships

The Innovation and Global Digital Partnerships organization defines the next phase of Innovation for Visa through our global network of Innovation Centers and leads the development and commercialization of Visa products and solutions for Big Tech, Fintech and Platform partnerships.

Role Description

We are looking for a strategic product innovation leader to develop products and services that drive innovation and growth for VISA in CEMEA. As the head of VISA\'s CEMEA Product Innovation team, you will play a pivotal role in identifying and addressing the evolving needs of VISA\'s customers, clients, and partners by creating next-generation payment solutions fit for a continuously evolving digital payments landscape.

This is a high-profile position that requires a strong partnership with CEMEA Product, Global Product, Digital Partnerships, and Technology teams to drive VISA\'s innovation agenda. In this role, you will collaborate with top technology firms and digital platforms to jointly leverage our respective strengths and introduce innovative solutions to shape the next generation of digital payments landscape.

You should possess knowledge of both established and emerging payment flows and the solutions utilized by merchants and issuers in CEMEA, as well as other areas of the globe. Additionally, preferred candidates will have:

• Deep knowledge and hands on experience leading product development teams leveraging real-time payment networks across CEMEA or similar region.
• Product management track record in driving innovative mobile first e-money, A2A and/or wallet payment experiences, and value-added services like BNPL and alternate credit.
• Proven exposure to and understanding of the growing multi-rail ecosystem dynamics across customer experience, regulatory, technology, commercial and other levers.

You should have a track record of successfully launching new products within a sizable organization, from ideation to implementation. As part of your role, you will operate in a matrixed environment, requiring the ability to communicate persuasively through both written and verbal means to align stakeholders and executives on business cases and objectives.

This role is based in Dubai and reports to the SVP, Global Head of Innovation at Visa, while being a member of both the Global Innovation and CEMEA Product and Solutions Leadership teams.

Responsibilities

• Develop and communicate a comprehensive product innovation strategy aligned with Visa\'s business strategy and the unique and fast-changing CEMEA region. Build buy-in from senior executives and key stakeholders with persuasive storytelling that brings to life the customer need, business value proposition, and revenue opportunity.
• Lead a team of early-stage, zero-to-one product managers to solve challenging customer and market problems with innovative and groundbreaking solutions that will propel VISA\'s growth and leadership in payments. Realize these solutions by leading their development facilitating path to market by working closely with Product, Technology, Design, Digital Partnerships, and Sales to optimize for the CEMEA region.
• Own the product innovation pipeline including stakeholder collaboration, product requirements, partner collaborations, and plan for launch. Work with legal, compliance, risk and other teams to ensure that new solutions adhere to regulatory requirements and industry standards.
• Create an environment that fosters a continuous focus on customer and market needs, creative thinking, experimentation, and learning. Use metrics-driven approach to test new hypothesis and product initiatives. Encourage teams to fail fast when necessary and be unafraid to identify failures quickly and develop alternate solutions.
• Gain a comprehensive understanding of the diverse range of products and solutions that VISA provides to its clients and partners such as merchants, banks, fintechs, and big-techs. You will use core payment technologies and enablers such as tokenization, digital identity, authentication, P2P payments, and others to enable non-payment companies to make payment integrations simple.
• Collaborate with product management leaders in other regions to learn about their market needs and leverage insights, trends, and payment experiences from other regions in developing new solutions for CEMEA.
• Represent Visa externally as a thought leader on technology and innovation, presenting at industry conferences, events, media engagements. Cultivate relationships with external partners, regulators, and industry stakeholders to foster collaboration and enhance Visa\'s brand visibility on innovation.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications

• 12 years of work experience with a bachelor\'s degree or at least 10 years of experience with an Advanced degree (e.g., Masters/MBA/JD/MD) or at least 8 years of work experience with a PhD

Preferred Qualifications

• 15 or more years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD, PhD)
• 15 years of relevant experience in product leadership in high growth companies, including leading products within the financial technology industry or related industries.
• 7+ years of people management attracting, retaining, and developing high-performing product managers within a diverse and inclusive environment.
• Proven record of solving complex product problems and building, shipping, and scaling early-stage innovation pipeline to later stage production successfully across functional teams.
• Comprehensive knowledge of UX/UI design principles related to payments ecosystems that incorporate issuers, merchants, tech, and fintech, with a particular focus on enhancing ease of use and improving customer interaction and customer journey.
• Passion for experimenting with emerging technologies such as blockchain, cryptocurrency, and AI to identify their applications to and value across the payments ecosystem.
• Creative, curious, and unconventional product mind with a demonstrated ability to apply inspiration from changes in customer behavior, technology, and business models from other industries and sectors to payments.
• Executive presence with an ability to operate independently, influence and work hands-on with product, technology, and other cross-functional team leaders. Strong listening, communication, and presentation skills.
• Demonstrated thought leadership and the aptitude to think creatively and identify new ways to innovate and differentiate products with evidence of tangible business results.
• Ability to inspire and influence others without direct management responsibility.
• A high level of professionalism and leadership skills to build business relationships, trust and respect with business partners and suppliers.
• Natural collaborator and team player, the individual must be disciplined and comfortable with ambiguity and able to adapt to changes in priorities quickly, and to work in a matrixed reporting organization.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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