Job Description

Full job description

Designation - Vending Operator

- Serve the vending machines from the all perspectives. From Installation, delivery, Servicing to Customer complain management are being designated for a vending operator to meet and exceed customers' expectations.

PRINCIPAL ACCOUNTABILITY :

Serving the Customer - Support in Install, deliver, move and pickup the vending equipment to minimize customer downtime - Educate customers on Products, basic equipment repair and up-keep procedures to minimize avoidable calls. - Performing preventive maintenance, filling the machines with products, collection of money. - Collect accurate and complete customer information - Prioritize and schedule equipment moves on a daily basis to meet customer's windows - Operator doesn't move the machine only assists the delivery team in installation & pickups arrangements with the delivery team

Planning Development and Execution - Install, deliver, move and pickup the vending equipments in a cost effective and in timely manner if required. - Follow a daily journey plan to be efficient in machine time to serve - Monitor machines performance & recommend relocation for non performing machines - Report any missing/relocated machines - Maintain good relation with customers & deliver high level of service - Rotate the stocks to ensure no expiry and Inventory record maintenance - Follow standard procedures for handling food items. - Inspect machines and meters to determine causes of malfunctions and fix minor problems - Contact superior or make arrangements for the removal of machines in cases where major repairs are required.

Solving Problems - Actively participate in team problem solving to improve customer service and productivity.

- Attend Customer complains at all times. Handling Housekeeping and Safety - Perform all activities in a safe manner - Operate service vehicles per local safety standards - Maintain service vehicle in a clean and organized manner - Insure that activities performed meet government regulatory standards - Wear belts when lifting / moving heavy objects

Job Type: Full-time

Salary: AED2,000 to AED2,500.00 /month

Job Type: Full-time

Pay: From AED 2,000 to 2,500.00 per month

Experience:

• Customer service: 1 year (Required)

License/Certification:

• UAE Driving License Manual (Required)

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month