• Inspect vehicles to assess damage, identify repair needs, and determine necessary parts, labor, and materials for repairs.
• Prepare detailed and accurate repair estimates using estimating software and industry guidelines, ensuring transparency and clarity for customers and insurance companies.
• Communicate with customers to explain repair options, cost estimates, timelines, and insurance coverage, addressing any questions or concerns they may have.
• Coordinate with the parts department to source and order necessary parts and materials for repairs, ensuring timely availability and accuracy of orders.
• Work closely with service advisors, technicians, and other internal teams to schedule repair jobs, allocate resources, and prioritize work based on urgency and customer needs.
• Negotiate with insurance adjusters and representatives to ensure fair and accurate claim settlements, advocating for necessary repairs and quality standards.
• Monitor repair progress, update customers and insurance companies on status, and address any changes or additional work needed during the repair process.
• Maintain accurate records of repair estimates, parts orders, work orders, and communications with customers and insurance companies.
• Collaborate with the accounting department to reconcile repair costs, invoices, and payments, ensuring accuracy and timely processing.
Qualifications:
• Bachelor's degree or equivalent in automotive technology, business administration, or a related field.
• 5 to 8 years of experience as an estimator in the automotive industry.
• Strong knowledge of automotive repair processes, estimating software, and insurance claim procedures.
• Arabic Speaker
• Excellent communication and negotiation.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
can contact on : +971526581436
Job Type: Full-time
Pay: Up to AED3,500.00 per month
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