User Access Management Officer
United Arab Emirates, United Arab Emirates
Job Description
:Role : User Access Management Officer
Location : Abu DhabiRole Purpose:To ensure timely handling of Users Access Management related access requests /enquires for ADIB UAE & International as per UAM P&P and authority matrix, handle setting-up new applications, new profiles or groups in different systems and maintaining the existing profiles, groups, privileges/access rights and users.Key Accountabilities of the role
Location : Abu DhabiRole Purpose:To ensure timely handling of Users Access Management related access requests /enquires for ADIB UAE & International as per UAM P&P and authority matrix, handle setting-up new applications, new profiles or groups in different systems and maintaining the existing profiles, groups, privileges/access rights and users.Key Accountabilities of the role
- Access provisioning/de-provisioning; manage access requests (grating new, modification, enable, disable, and revoking) as per the process and approval within agreed TAT.
- Execute approved SPCR and parameter change requests in various applications.
- Handle internal customers' urgent requests, complaints, attend calls, and solve access related issues.
- Perform periodic system access review and access entitlements for departments, branches and IBG as per plan and head of dept request.
- Participate in new system/enhancement of existing testing related scenarios for user admin related functionalities.
- Work with IT in new reports follow ups on raised issues and tickets related to the area/user and maintain a proper tracking.
- Act as backup for other UAM staff, participate in RCSA testing and handle special tasks assigned by Head of UAM and Controls Head.
- Investigate end users issues and complaints
- Reporting and escalating any serious issue, delayed respond in raised issues/requests to line manager and Head of Control
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Job Detail
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Job IdJD1787455
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned