Unit Coordinator

Dubai, United Arab Emirates

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Job Description

Unit Coordinator - Auto Finance (Outsource)

Role : Unit Coordinator - Auto Finance
Location : Dubai

Role Purpose:

To Enhance support function to frontline Staff\'s by timely & error free processing of DSU Asset finance by abiding ADIB Policies & Procedures.

Direct Report to: Sales Head

Key Accountabilities of the role

To meet the KPI of as defined by Management on Asset file processing for CRM Approvals/RFO/Card center Disbursements
To ensure all the applications are entered into the system are error free and as per policy.
To ensure cases are proposed under ADIB Product, Policy & Procedures, due diligence and banks Dos & Don\'ts polices.
To communicate with the frontline if the proposal violates the Policy and resolve the discrepancy.
To re-submit the rejected cases to relevant dept ensuring the rejection reasons are fully covered.
Maintain defined MIS as per business requirements
Adhoc requests as per business requirement
Identify and close process gaps to improve efficiency to ensure seamless customer experience.
Adhere to ADIB policy/procedure.
To attend assigned training for self-development

Specialist Skills / Technical Knowledge Required for this role:

Broad knowledge of Retail Banking products & services
Business Communication Skills
MS Office
Good Knowledge of UAE banking practices, regulations & risks.
Computer skills, typing Skills, Management Information skill, Ability for mature handling of stakeholder and internal customer relationships.

Previous experience required (if any) : -

2 years of experience in same role / Filed

Job ID 300002197285247

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