Cigna continues to expand across the Middle East and Africa region through an innovative array of products that meet the growing needs of the health insurance market. The underwriting team has played a key role in this success of Cigna MEA and are looking to recruit an underwriter support staff to join the team based in Dubai.The primary purpose of this position is to help underwriters overcome obstacles in their workload and meet timelines by fulfilling underwriting support responsibilities. This position will be involved in day-to-day workflow management, reinforcing ease of doing business by meeting our different stakeholders expectations and providing quality of service on a consistent basis.Key Accountabilities & TrainingManage the large corporate and SME team mailbox, and allocation of quotes among underwriters.Prepare Table of Benefits for renewals and new business inceptions for corporate and SME.Perform legal check on new quote census.Screen SME and corporate groups before allocation.Generate reports from system and do the needful formatting.Liaise with sales team to manage expectations on quote TATsParticipate in problem solving activities to define problems, identify root causes, suggest solutions for continuous improvements of processes and procedures to work more efficiently and effectively.Utilize and adhere to internal guidelines and procedures to ensure that all assigned work is processed in timely manner and meet compliant standards.Support underwriters in other tasks, as needed.Training:The candidate will have a complete training schedule including but not limited to the below:
Underwriting function
Health Insurance regulations
Understanding of health insurance market and competitors landscape
Cigna products and benefits
Underwriting concepts: Premium, claims, Loss Ratio, IBNR, Outstanding, Trend etc.
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Education and Experience:Bachelors degree (or equivalent) in Finance, Mathematics, Nursing or similarProficiency in Microsoft Excel, Word and Outlook is a mustKnowledge of insurance industry and/or medical condition assessment will be viewed favorablyCapabilities:Attention to detailsHigh level of numeracy & accuracyAbility to take ownership and time managementAble to manage stake holder expectationsAbout Cigna HealthcareCigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.