UAEN Sales Supervisor | Retail | Toys R Us | Sharjah
Overview of the role
The Sales Supervisor coordinates and oversees the effective management of the shop floor from sales to the operations and makes the link between the sales staff and store management.
What you will do
Client and Business Development
Support the team in building long term client relationship, leveraging the different clienteling tools
Enhance the "client state of mind" amongst the team
Ensure extensive products knowledge of the team
Support store management in achieving the business objectives, projects and initiatives (i.e. reporting, sales analysis, product training)
Selling & Floor Management
Effective overseeing shop floor to ensure maximum floor coverage during peak trading periods
Act as a role model demonstrating sales leadership to the team
Operations
Perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility
Accurately processes all POS transactions and inventory functions such as transfers, receiving, repairs and damages to maintain the integrity of the inventory
Adherence to loss prevention policies and operational procedure
Leadership presence
Exemplary performer across all functions
Effective resolution of customer complaints, exchanges and enquiries
Liaison between staff and management around potential performance concerns
Propose and implement action plans to deliver efficient processes and organization of the store.
Educate team on sales plan, personal sales goals & KPI\xe2\x80\x99s
Bayt
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