Job Description

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.


By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day




Overview of the role:


Demand planner is part of inventory control team in Global Aftersales at Al Futtaim Automotive. The team is responsible for balancing the inventory cost with service level as per business recommendation. Demand planner is responsible for improving the forecast accuracy at the national as well as branch level so that right stock is procured on time and made available to customers. This is achieved by utilizing the tools specially Syncron to monitor the demand transactions and taking timely actions to avoid the risk of run out. There is a need of continuous stakeholder alignment to understand the business and market needs to keep the stock healthy.




What you will do:


• The Demand planner is responsible to review and process Back-to-Back orders with supplier.
• Ensure orders are sent to the supplier and confirmation on receipt of orders.
• Ensure orders are dispatched within the agreed lead time
• Monitor and follow up on the back orders
• Risk assessment and mitigation of bulk ordered quantities.


• Review pending orders overdue for delivery and communicate with vendor to ask about the delays in supply.
• Ensure on time delivery of Available stock to the Customers
• Provide ETD/ETA information to Customers on Back Orders.
• Review Technical and Campaign Parts and Order Proposal


• Recall and Redistribution Order Processing and Follow up
• Monitor Auto Replenishment orders
• Review and Ensure availability of Stocked Parts at Branches
• Follow up on Service Level with respective BranchRepresentative




Required skills to be successful:


• Extensive knowledge of inventory management systems & Supply chain modules in other ERP systems like SAP


• Proficiency in MS Office (Word/ Excel/ PowerPoint/MS Projects)


• Demonstrated experience developing management reporting packs and presenting to senior leadership.


• Skilled in problem solving and continuous improvement methodologies




About The Team:


The role will report to the Operations Manager and you will be working in a busy Parts Distribution Center located in Dubai Investment Park




What Equips You For The Role:


• Bachelors/ master's in supply chain management, Industrial Engineering or equivalent


• Around 5 years of experience in the field of Supply Chain, preferably with Automotive experience.




About Al-Futtaim Automotive

A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.