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• Work involves outbound calls and servicing incoming queries on motor, home & travel insurance products
• Handling telephone/email and face to face queries
• Responsible for negotiating the premiums and covers with insurance companies.
• Preparing covers' comparisons and constantly engaging with every lead, emailing and following up daily in order to convert the maximum number of deals
• Provide compelling service from the first introductory phone call to all the way to issuing the policy.
• Following up with Home & Travel insurance customers as and when needed o Generate leads and do cross sell
• Perform other duties as assigned by Team Leader Requirement: o Excellent English written and verbal communication skills with the ability to converse clearly, positively, and effectively.
• Proficiency with Excel, Word and Outlook
• Proven experience (minimum 1 year) within the Motor Insurance industry.
• Confident, competitive and energetic over the phone.
• Strong ability to work under pressure in a target driven environment. o The patience and ability to engage customers in conversation.
• Experience in generating new business and relationships.
• Possesses a high level of professionalism, assertiveness and honesty. o Proficiency with Excel, Word and Outlook
Job Type: Full-time
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