Job Description

:

Receive and Review Claims: Handle incoming motor claim notifications from various channels and assist clients with the required details.

Investigation and Documentation: Understand the claim, review relevant documents, and report to the insurer.

Policy and Coverage Analysis: Analyze policies to determine coverage limits, exclusions, and liabilities.

Communication: Keep clear communication with clients, insurers, and all involved parties, providing regular updates.

Claims Processing: Process claims as per SOPs, coordinating with insurers and relevant parties for settlements.

Negotiation and Settlement: Negotiate fair settlements on behalf of clients within established guidelines.

Documentation and Reporting: Record claims, update statuses, and prepare reports for management.

Compliance: Follow industry regulations and ensure ethical handling of claims.

Customer Service: Provide excellent support throughout the claims process, addressing concerns promptly.

Continuous Improvement: Identify areas for improvement and participate in training for better claim handling.

Qualifications and Requirements :

Bachelor's degree in a relevant field or 2 years of relevant work experience.

UAE work experience in motor claims handling or related field.

Strong understanding of insurance policies, terms, and coverage.

Excellent communication and negotiation skills.

Detail-oriented with strong analytical and problem-solving abilities.

Ability to work under pressure & handle large volumes.

Ability to work independently and collaboratively in a fast-paced environment. Knowledge of relevant legal and regulatory requirements.

Customer-focused approach and strong interpersonal skills

Team player.

Job Type: Full-time