The Client Executive is a strategic professional who who contributes to directional strategy by developing the MEA region knowledge base as TTS SME, establishing a better working partnership between TTS EMEA based Client Executives and MEA GNB/Corporate Banking partner while supporting the MEA Sales initiatives to drive strategic growth as well as supporting TTS MEA specific product awareness and client adoption across CE EMEA communityResponsibilities:

• Ability to manage a diverse portfolio of MEA Inbound and headquartered clients where required
• Own and drive client VOC across portfolio to meet \'Very Satisfied\' goal
• Interface with a portfolio of Clients to develop an understanding of their operating procedures, organization structures and needs in identifying and supporting the delivery Citi Products
• Work closely in partnership with Sales and Coverage partners, focusing on revenue expansion and revenue realization through cross sell opportunities
• Responsible for driving deals through Implementation ensuring ramp up of revenue from deals implemented and monitoring revenues to ensure retention of existing revenue, manage and report attrition across client portfolio
• Be the client advocate in managing the Citi network, +100 countries to ensure client satisfaction:
• Drive revenue realization on deals implemented in partnership with the Sales Team and Implementations
• Penetrate client organization and cultivate client contacts working with the Sales Specialist, Operations and Client Delivery to deliver superior client satisfaction
• Track all deals pending Implementation with Client Delivery and Operations partners
• Work in partnership with Global / Regional Solution Sales Specialist in the preparation and delivery, where applicable of Relationship Reviews

Qualifications:

• Proven track record of successful client focused activity
• Cash Management or Trade Operations experience preferable

Education:

• Bachelors/University degree preferred

Job Family Group: Institutional SalesJob Family: Account ManagementTime Type: Full timeCiti is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .View the " " poster. View the .View the .View the

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