Job Description

####

Key Responsibilities:

Client-Centric Service:

Deliver personalized visa consulting services, managing the entire tourist visa application process, including electronic document collection, online application submissions, and follow-up with relevant embassies or consulates.

Relationship Building:

Establish and maintain long-term relationships with clients by offering ongoing support, updates, and expert advice on tourist visa-related matters.

Communication & Client Education:

Clearly and effectively communicate with clients, providing timely updates, educating them on the visa process, timelines, and requirements to ensure they are fully informed at every step.

Sales Mindset:

Approach each client interaction with a sales-driven mindset, focused on achieving sales targets while providing exceptional service and always keeping the best interest of the client at the forefront.

Continuous Improvement:

Proactively seek opportunities for continuous process improvement and stay informed of changes in visa regulations and procedures to keep services current and compliant.

Leverage Technology

: To streamline the visa application process, utilize digital tools for efficient document management, and stay updated with the latest tech advancements to enhance service delivery.
###

Requirements

The ideal candidate will thrive in a fast-paced, entrepreneurial environment and possess a strong client-centric inter-personal skills. Self-initiative, strong interpersonal communication skills, a knack at embracing new technologies, and a strong work ethic are essential to excel in this role.

Experience:

Minimum of [2 years] experience in visa consulting or a related field in an operation &/or sales &/or customer service capacity, specifically in tourist visa processing. Competent with the array of Microsoft 365 Suite applications (Teams, Outlook, etc.).

Education:

Minimum University Bachelors degree or higher.

Location:

Ability to re-locate to/work in Sharjah, United Arab Emirates.

Language:

Fluent written & spoken English (at an advanced Level)


Additional language skills are a plus.###

Benefits

Compensation commensurate with experience & expertise.


Fully sponsored UAE Residence Visa for applicants requiring one to work in the UAE.


Medical Insurance.


Ongoing L&D opportunities.


Education:
- Minimum University Bachelors degree or higher.