Job Description

Here is a list of key job roles and responsibilities of a Travel Consultant:

1. Client Interaction & Relationship Management

• Understand clients' travel needs, preferences, and budgets.
• Provide personalized recommendations for destinations, accommodations, and travel experiences.
• Build and maintain long-term relationships with clients.

2. Itinerary Planning

• Design detailed travel itineraries, including destinations, activities, and transportation.
• Tailor travel packages to fit client specifications and expectations.
• Optimize schedules for efficiency and enjoyment.

3. Booking & Reservations

• Arrange bookings for flights, accommodations, car rentals, and activities.
• Secure the best deals for clients using industry connections and software tools.
• Ensure all bookings align with clients' preferences and budgets.

4. Providing Travel Advice

• Share insights about travel destinations, including cultural nuances, local attractions, and seasonal trends.
• Inform clients about required documentation, such as visas and travel insurance.
• Offer advice on safety, health precautions, and travel regulations.

5. Administrative Tasks

• Maintain records of client interactions, bookings, and payments.
• Generate and manage invoices for travel services.
• Keep track of deadlines for reservations, payments, and cancellations.

6. Problem-Solving & Support

• Assist clients with travel-related issues, such as missed flights, overbooked hotels, or last-minute itinerary changes.
• Provide 24/7 support for emergencies during travel.
• Coordinate with service providers to resolve disputes or complications.

7. Sales & Marketing

• Promote travel packages, deals, and services to attract new customers.
• Upsell additional services like travel insurance, guided tours, or premium upgrades.
• Utilize social media and other platforms for marketing campaigns.

8. Staying Updated

• Keep up-to-date with industry trends, airline regulations, and destination information.
• Stay informed about global travel restrictions and requirements.
• Leverage knowledge of emerging travel technologies and booking platforms.

9. Budget Management

• Work within the client's budget to deliver the best travel options.
• Provide cost breakdowns and alternative options for price-conscious travelers.
• Negotiate with suppliers for better rates and terms.

10. Compliance

• Ensure all bookings adhere to legal and regulatory guidelines.
• Comply with organizational policies and industry standards.

Job Types: Full-time, Part-time, Permanent

Pay: AED2,000.00 - AED4,000.00 per month

Expected hours: 60 per week