Job Description

ob Title: Travel Consultant

•Position Overview•:

A Travel Consultant is responsible for assisting clients in planning and booking their travel arrangements, including flights, accommodations, tours, and other travel-related services. The consultant should provide exceptional customer service, personalized travel recommendations, and handle all aspects of the travel planning process efficiently.

•Key Responsibilities•:

1. •Client Consultation•:

- Meet with clients to understand their travel preferences, needs, and budget.

- Provide personalized travel recommendations based on client requirements.

2. •Booking and Reservations•:

- Research and book flights, accommodations, car rentals, tours, and other travel services.

- Handle all aspects of travel bookings, including reservations, confirmations, and cancellations.

3. •Travel Itineraries•:

- Create detailed travel itineraries for clients, ensuring all aspects of their trip are covered.

- Provide clients with necessary travel documents, such as tickets, vouchers, and itineraries.

4. •Customer Service•:

- Address client inquiries and provide assistance with travel-related issues.

- Offer support and guidance throughout the travel planning process and during the trip if needed.

5. •Travel Documentation•:

- Assist clients with obtaining necessary travel documents, such as passports, visas, and travel insurance.

- Ensure clients are informed about travel regulations, health advisories, and destination-specific requirements.

6. •Product Knowledge•:

- Stay updated on travel trends, destination information, and industry developments.

- Build and maintain relationships with travel suppliers and vendors.

7. •Sales and Marketing•:

- Promote travel packages, tours, and special deals to clients.

- Upsell additional travel services and products to enhance client experiences.

8. •Administrative Tasks•:

- Maintain accurate client records and booking details.

- Process payments and manage financial transactions related to travel bookings.

•Qualifications•:

- •Education•: A high school diploma or equivalent; a degree in travel and tourism or a related field is a plus.

- •Experience•: Previous experience as a travel consultant or in a customer service role is preferred.

- •Skills•:

- Excellent communication and interpersonal skills.

- Strong organizational and multitasking abilities.

- Proficiency in using travel booking systems and software.

- Attention to detail and problem-solving skills.

- Sales and marketing skills.

•Additional Requirements•:

- Flexibility to work evenings, weekends, and holidays as needed.

- Knowledge of multiple languages is an asset.

- Passion for travel and a commitment to providing outstanding customer service.

•Work Environment•:

- Typically based in a travel agency office, but may include opportunities for remote work.

- Interaction with clients primarily via phone, email, and in-person meetings.

•Salary•:

- Competitive salary with potential for commissions and bonuses based on performance.

By providing a comprehensive and clear job description, you can attract qualified candidates who are passionate about helping others with their travel plans.

Job Type: Full-time

Pay: AED2,000.00 - AED2,500.00 per month

Application Deadline: 07/08/2024