Job Description

We are looking for a well-travelled and insightful travel consultant to advise on and plan business and vacation itineraries. The travel consultant should meet with clients to determine their needs, and then select the most appropriate options given time and budget constraints. You should also inform clients of cancellation procedures and any applicable penalties.

You will be responsible for promoting and booking travelling arrangements for clients (individuals or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

To ensure success as a travel consultant, you should plan arrangements in accordance with clients' mobility and medical requirements. An outstanding travel consultant will monitor and tend to all queries within short turnaround times.

Travel Consultant Responsibilities:

• Responding to inquiries about our company's services and offerings.
• Determining each client's requirements, including destinations, length of stay, and transit time.
• Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget. Maintain relationships with key persons
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
• Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.
• Need to facilitate travel arrangements and accommodations for individuals and groups.
• Determining clients' needs?and suggesting suitable travel packages
• Organizing travels from beginning to end, including tickets, visa, accommodation and transportation.
• Supplying travelers with pertinent information and useful?travel/holiday materials.
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients' specifications and wishes and suggest suitable travel packages or services
• Supply travelers with pertinent information and useful?travel/holiday material?(guides, maps, event programs etc.
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Need to maintain client files and databases ideal candidate will be an excellent communicator with in-depth knowledge of booking systems and domestic and international travel guidelines.

Travel Consultant Requirements:

• High school diploma or equivalent or degree in Hospitality, Travel, Tourism, Business or relevant field
• IATA certified would be added advantage.
• Qualification in tourism or similar is preferred.
• Excellent and thro knowledge of latest traveling software (computer reservations systems, GDS systems and e-travel) and visa processing system and documentation required for each country.
• Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
• Computer literate, with exceptional desktop research and professional writing skills.
• Top-notch interpersonal skills, including communication, respect, and empathy.
• Ability to source the best quotes.
• A knack for delivering multiple outputs within tight turnaround times, as needed.
• Capacity to deliver commendable services that surpass clients' expectations.
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc)
• Ability to present, persuade and communicate effectively. Demonstrable ability to handle crises.
• Proficiency in English; knowledge of additional languages is an advantage.

Job Type: Full-time

Pay: AED2,000.00 - AED4,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Deadline: 30/06/2024
Expected Start Date: 28/05/2024