Job Description

Responsibilities:

• handling complains, date change and refund
• Sell travel packages to clients over the phone and in person
• handling social media
• Provide exceptional customer service to clients, including answering questions and addressing concerns
• Build and maintain relationships with clients to ensure repeat business
• Meet and exceed sales targets and goals
• Maintain up-to-date knowledge of the travel industry, including trends and new destinations
• Assist clients with travel planning, including booking flights, hotels, tours, and other activities
• Create and maintain detailed itineraries for clients
• Process payments and complete administrative tasks related to bookings
• Communicate with clients throughout the booking process to ensure a seamless and enjoyable travel experience

Requirements:

• Proven sales experience in the travel industry minimum 1 year
• Booking tickets and applying visas
• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work independently and as part of a team
• Excellent time management and organizational skills
• Attention to detail and accuracy
• Strong problem-solving skills
• Proficient in Microsoft Office and travel booking systems
• Ability to work flexible hours, including evenings and weekends

Job Types: Full-time, Contract, Commission
Contract length: 24 months

Pay: AED2,000.00 - AED2,500.00 per month

Experience:

• inboung and outbound: 2 years (Required)
• travel and tourism: 2 years (Required)

Application Deadline: 05/08/2024