SNC Lavalin's Atkins business is one of the largest multidisciplinary, multi sector engineering design consultancies in the world and is part of the SNC Lavalin Group.

As one of the worlds most respected design, engineering, and project management consultancies with a leading track record in the defence sector, Atkins are ideally placed to respond to this market. We have a broad establishment and proud, 50-year history throughout the Middle East region.

We provide a full range of design, engineering and project management services for buildings, transportation, and other infrastructure programmes.

Atkins in the Middle East now employs around 2,000 staff serving Gulf clients across all market sectors from offices in Abu Dhabi, Al Ain, Doha, Dubai, Jeddah, Kuwait City, Manama, Muscat, Riyadh, and Sharjah.

Active in the Middle East for over 20 years, we have offices in the UAE, Qatar, Oman and Saudi Arabia. We hire and retain only the best people in the industry. Our success is built on recruiting - and then developing - brilliant people from a broad range of professional and cultural backgrounds. Its precisely this diversity of talent that sets us apart.

Acquired by SNC Lavalin in 2017, we also have an extensive depth of geographic exposure across 50 countries and the breadth of 53,000 experts. As one of the largest engineering consultants, we have access to 17,000 staff in the Middle East making us one of the largest multidisciplinary consultancies in the region.



As a provider of multi-disciplined technical services to the built environment, Atkins is committed to design excellence in the delivery of first class solutions which combine innovation, imagination and best practice.

Function and Scope

The Travel Administrator reports directly to the Regional Travel Manager for the Middle East region and is responsible for the booking of business travel for all Middle East employees.

Responsibilities will include:-

Ensure compliance with processes associated with the ME travel department;

Search for and select the most cost effective travel options for each travel request;

Understand and apply the regional travel policy;

Challenge travel request from staff at all levels to ensure business reasons exists for travel requests;

Ensure all data is captured within travel systems accurately;

Will be required to be on call for out of hours urgent booking support

Advising clients on travel arrangements, e.g. visas and passports, flight rules & regulation;

Offering excellent customer service, dealing with complaints in a calm and diplomatic manner;

Must work within set KPIs.

Essential Requirements:

Prior experience in customer facing roles, e.g. sales, customer service;

Relevant experience in the corporate travel management industry;

Experience booking regular and complex domestic and international itineraries of air, car and hotel.

Detailed understanding of fares and ticketing rules, for car, air, hotel travel;

Bachelors degree or equivalent mandatory;

Advanced knowledge of Microsoft Office programs;

Experience in the use of large corporate database systems, preferably within the travel industry (e.g. Concur);

Experience of working within a multi-cultural environment;

Excellent telephone manner, spoken and written English;

Behavioural Competencies

Engaging personality and team culture fit;

Thrives on getting things done on time and to a high standard;

A team player who is comfortable collaborating with peers, managers, and internal customers;

Ability to multitask and quickly interpret complex information;

Skills to persuade customers and influence their decisions;

Ability to assimilate information and to pay close attention to accuracy and detail.

Salary & Benefits

A competitive salary for the right candidate including accommodation & transportation allowance

Medical and life insurance cover

Discretionary bonus scheme

Worker Type Employee

Job Type Regular

At SNC-Lavalin, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

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