dnata Airport Operations vast ground handling operations successfully service the major global hub that is Dubai International Airport. We deliver a seamless experience from check-in to baggage delivery for more than 80 million passenger and 140 scheduled airlines annually.As a Transport Coordinator you will provide the administrative support required for the Transport function under the direction of the Controllers and Manager to include the management of assets and safety records, coordination of oversees Transport Operations and compilation of Transport related records ensuring the completion of all related activities in a timely and efficient manner.In this role, you will:
Complies with all relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
Implements departmental policies, processes, procedures and provides instructions to the team on the day of operations
Implements day-to-day operations assigned and ensures compliance with the established standards and procedures
Acts as the focal point for coordinating any new/change bus request, staff concerns and responds to individual and sections SOPs visa calls or emails
Attends to staff transport concerns and complaints to ensure that they are solved or transfer them to the concerned manager
Coordinates operational activities to include setting up meetings, working on the recognition programs, analysing trends and developing reports to be reviewed by the Controller / Manager
Verifies and records maintenance invoices received from service provider, conducts analyses on the reconciliations of these invoices monthly
Liaises with the Shift supervisors to perform random checks towards invoiced spare parts record same in SharePoint
Updates the Crew Trip Slips in CAB (Contracts and Billing) systems on daily basis to ensure that all accounts are settled in a timely manner
Gathers and enters data to maintain departmental records and databases as appropriate, establishes and maintain files and records for the office
To be considered for the role, you must meet the below requirements:
High School with a Certificate OR Diploma in a Business Administration / Aviation field or High School with a certificate: 8-10 years of experience in operations control / logistics or transport activities with at least 3 years in passenger / customer services
Diploma Holder: 6-8 years of experience in operations control / logistics or transport activities with at least 2 years in passenger / customer services
Basic understanding of airlines? customer service product (specific airport related requirements).
Proficient Data Collection and Analysis Skills
Proficient IT and Computer Literacy Skills
English Language Skills: Level 5
Basic Planning and Organizing Skills
Proficient in preparing & presenting business presentations
Proficient Communication Skills
Proficient Writing Skills
Advanced Safety Awareness Skills
Safety Sensitive Role: Yes
Youll have an edge if you have:
Experience creating reports with extensive data
Proficiency on Excel
Airport Operation knowledge
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers. Further information on whats it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.