Training Assistant Manager, Mobile Experience

Dubai, United Arab Emirates

Job Description

Position SummaryWhy Join Us?
Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into one of the worlds leading technology companies, and become recognized as one of the top 10 global brands, managing more than 200 subsidiaries around the world. Samsung Gulf Electronics, established in 1996, serves as the regional hub for Samsung Electronics in the Middle East, headquartered in Dubai, UAE. Over the years, it has played a pivotal role in delivering innovative technologies across the GCC region, including smartphones, home appliances, displays, air-conditioning and enterprise solutions. At Samsung Gulf, we believe in empowering people to lead and drive progress. If you are ready to grow with a global leader, we want you on our team.A Snapshot of Your Day
We are seeking a talented Training Assistant Manager to manage the training division which includes field & classroom trainers and brand consultants. They will be designing and developing a comprehensive training and development plan (overall or individualised) that addresses needs and expectations, as well as organizing, planning and implementing retail training strategy.Role and ResponsibilitiesHow You Will Make An Impact
  • Work closely with key retailers and local distributor(s) to ensure proper training is given to salespeople, who in turn sell the product to consumers and retailers
  • Maintaining a keen understanding of training trends, developments and best practices
  • Assessing training effectiveness to ensure incorporation of taught skills and techniques into employee work behaviour and periodically evaluate ongoing programs to ensure they reflect local specificities
Position Responsibilities:
  • Highly Creative, with a strong aptitude for designing engaging PowerPoint presentations & Video Content
  • Skilled in creating and managing online learning platforms and content
  • Proven ability to manage teams effectively and drive performance through KPI management
  • Experienced in planning and conducting training sessions and developing comprehensive learning programs
  • Development of product training materials
  • Development of sales/soft training materials
  • Imparting sales training to Distributor sales staff
  • Imparting sales training to Retailer sales staff
  • Imparting sales training to External partner's sales staff
  • Imparting sales training to Samsung Gulf Electronics sales staff
  • Following up on mystery shopping results and supporting the service evaluation and improvement needed
  • Identifying and assessing current and future training needs across the region
  • Deploying a wide variety of training methods
  • Embracing digital content and E-learning techniques
  • Conducting effective induction and orientation sessions
Skills and QualificationsWhat Youll Need
  • 5-7 years of extensive experience in the Mobile/Tech Industry or within a consumer electronics environment with reputed companies.
  • Fluent in Arabic is essential.
  • A track record of success within the UAE, profile should be possible to check the reputation with current (or old) HR department.
  • Ability to perform and work under different conditions and be a team player.
  • Good networking with the local industry, strong communication, negotiation and presentation skills.
  • Warm personality with great energy and initiatives, creative, resourceful and meticulous nature.
  • Excellent quantitative aptitude, commercial acumen, good persuasion skills and assertive nature.
  • Good PC skills - Excel, PowerPoint.
  • Highly objective-oriented, catch the companys objective easily in different situations
Why Youll Love Working with Us
  • Competitive salary and performance based incentive plan for all levels
  • Flexible working hours schedule
  • Visa, Top-Tier medical insurance plan and life insurance
  • 22 days of paid annual leave plus public holidays
  • An additional day off for your birthday!
  • Yearly air ticket allowance & monthly parking allowance (if applicable)
  • Free Employee Social Clubs (Paddle, Korean & Arabic Language Clubs)
  • Access to discounts on a wide range of Samsung products
  • On-site Cafeteria with free coffee and fruits
  • 1 Volunteering Day per year
  • Employee Referral Program- we want great talents like you!
  • 24/7 access to Samsung Learning Platform
  • A creative, collaborative, and inclusive company culture
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Job Detail

  • Job Id
    JD1812226
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned