Job DetailsRequired Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field (Master's degree preferred).8+ years of experience in IT architecture with a focus on tools, process design, and optimization.Proven experience with ITSM, ITOM, and observability platforms such as ServiceNow, SolarWinds, Dynatrace, Nexthink, or New Relic.Strong knowledge of automation technologies, including RPA tools like UiPath, Automation Anywhere, or Blue Prism.Experience in process optimization methodologies and frameworks (e.g., ITIL, Lean, Six Sigma).Proficiency in data platforms, integration technologies, and microservices architecture.Company DescriptionFor more than four decades, we have connected people and now weve evolved to become the digital telco of the future. Our mission is to grow, transform and excel as the regions technology leader while enhancing digital customer experience and operation agility.etisalat by e& offers digital experiences that cater to your new lifestyle and demands beyond just telecom and are not limited to gaming, health, and insurance. We will continue to be your trusted partner and advisor, enabling connectivity and everything beyond, accelerating the digital world and pioneering future-forward spaces like private networks, autonomous vehicles, and AI.Together, we embark on this new era of etisalat by e& and step into a new world of possibilities.We are etisalat by e&. #makepossible

Talented Gulf