Ticket Reservation Agent
Dubai, United Arab Emirates
Job Description
Are you an organized and customer-focused individual? Join our team in Dubai as a Ticket Reservation Agent and help our clients with their travel plans!Responsibilities:Handle inbound and outbound calls to assist customers with ticket reservations and travel inquiries.
Provide detailed information on travel options, schedules, and fare details.
Process ticket bookings, cancellations, and changes accurately.
Ensure all transactions are completed efficiently and in compliance with company policies.
Resolve customer issues and complaints promptly and professionally.
Maintain accurate records of all bookings and customer interactions.
Stay updated with airline policies, travel regulations, and industry trends.Requirements:Proven experience as a ticket reservation agent or in a similar role.
Proficiency in reservation systems and computer applications.
Excellent communication and customer service skills.
Strong attention to detail and organizational abilities.
Ability to work under pressure and manage multiple tasks.
Fluency in English; additional languages are a plus.
Flexibility to work in shifts, including weekends and holidays.
Location: Dubai
Provide detailed information on travel options, schedules, and fare details.
Process ticket bookings, cancellations, and changes accurately.
Ensure all transactions are completed efficiently and in compliance with company policies.
Resolve customer issues and complaints promptly and professionally.
Maintain accurate records of all bookings and customer interactions.
Stay updated with airline policies, travel regulations, and industry trends.Requirements:Proven experience as a ticket reservation agent or in a similar role.
Proficiency in reservation systems and computer applications.
Excellent communication and customer service skills.
Strong attention to detail and organizational abilities.
Ability to work under pressure and manage multiple tasks.
Fluency in English; additional languages are a plus.
Flexibility to work in shifts, including weekends and holidays.
Location: Dubai
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Job Detail
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Job IdJD1681237
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDubai, United Arab Emirates
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EducationNot mentioned