Job Description

Position Summary Initiates claims against those individuals or companies and follows them through until full payment is received. Primary Duties and Responsibilities Receives audits and maintains the documentation packet from Emergency Response Coordinators which outlines accidents that have damaged highway property. It contains: Incident/Accident Report Police Report Statement of Charges Pictures, if applicable Initiates claims against offending parties. Monitors/responds to ongoing questions or requests for additional information. Makes arrangements for payment options with uninsured/underinsured parties. Initiates small claims processes for unpaid claims. Initiates bad debt write-offs. Documents actions by accessing and entering data into Excel Access database. Assists in providing monthly reports for Project Administrators. Avoids legal challenges by complying with federal, state, and local legal requirements. Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment. Carry out all duties in line with Company policies and procedures as amended from time to time. Knowledge, Skills & Abilities Demonstrates innovation and creative problem solving skills Ability to use discretion in handling confidential information Ability to prioritize and complete a high volume of work and manage multiple projects Proficient use of Microsoft Suite Software Strong written and oral communication skills Demonstrated ability to work collaboratively with leadership and staff across all functional areas of the business Education and Experience High School or GED Required, 2 Years college preferred 3-5 years experience, Insurance industry experience preferred Work Conditions/Physical Demands Approximately 100% performed in climate-controlled internal office environment working under normal office conditions.