Date Posted: 25 Jul 2023 Location: UAE Property Name: Dusit Thani Abu Dhabi Job Type: Full-time
\xc2\xb7 Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,
\xc2\xb7 Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.
\xc2\xb7 Reviews the arrival list daily.
\xc2\xb7 Attends promptly to customers\' inquiries and assists them with their needs.
\xc2\xb7 Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.
\xc2\xb7 Maintains the day\'s activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.
\xc2\xb7 Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.
\xc2\xb7 Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
\xc2\xb7 Makes personal contact with these guests at least once a day during their stay.
\xc2\xb7 Fam\xc2\xb7 Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,
\xc2\xb7 Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.
\xc2\xb7 Reviews the arrival list daily.
\xc2\xb7 Attends promptly to customers\' inquiries and assists them with their needs.
\xc2\xb7 Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.
\xc2\xb7 Maintains the day\'s activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.
\xc2\xb7 Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.
\xc2\xb7 Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
\xc2\xb7 Makes personal contact with these guests at least once a day during their stay.
\xc2\xb7 Familiarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.
\xc2\xb7 Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.iliarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.
\xc2\xb7 Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.
--> Job Summary and Responsibilities
Perform Khim in the Lobby area according to the daily schedule. \xe2\x80\xa2 Knows and understands the job description of all positions in the department and be able to perform the task as required. \xe2\x80\xa2 Knows and understands policies of the department well and can guide others to perform the job well. \xe2\x80\xa2 Recognizes good quality products and presentation \xe2\x80\xa2 Checks and improves all service standards established by the company \xe2\x80\xa2 Provides assistance to the team when required during peak periods. \xe2\x80\xa2 Maintains grooming standards at all times. \xe2\x80\xa2 Conserves energy and water at all time by not decreasing guest comfort and cleaning efficiency. \xe2\x80\xa2 Manages wastes by reducing and recycle the wastes, change staff behavior to carefully use all resources. \xe2\x80\xa2 Ensure the operating equipment is all in good working condition.
Job Requirements
\xc2\xb7 Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,
\xc2\xb7 Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.
\xc2\xb7 Reviews the arrival list daily.
\xc2\xb7 Attends promptly to customers\' inquiries and assists them with their needs.
\xc2\xb7 Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.
\xc2\xb7 Maintains the day\'s activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.
\xc2\xb7 Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.
\xc2\xb7 Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
\xc2\xb7 Makes personal contact with these guests at least once a day during their stay.
\xc2\xb7 Fam\xc2\xb7 Giving a warm reception to guests and make sure that they are satisfied with their stay. While checking them into the hotel, providing information on hotel amenities, anticipating and responding to their needs,
\xc2\xb7 Responsible for escorting VIPs to their rooms with introduction of hotel facilities, amenities and other related information.
\xc2\xb7 Reviews the arrival list daily.
\xc2\xb7 Attends promptly to customers\' inquiries and assists them with their needs.
\xc2\xb7 Handles with guest complaints in a prompt and professionally manner. Providing guest with solution or alternatives to ensure guest satisfaction.
\xc2\xb7 Maintains the day\'s activities in a logbook to ensure that the next person on duty is familiar with everything that needs extra attention.
\xc2\xb7 Always presents in the hotel lobby and should maintain proper decorum at all times. Responds quickly to calls in case he/she is not at his/her post.
\xc2\xb7 Promotes all the facilities of the hotel and knows the surrounding areas when asked for directions.
\xc2\xb7 Makes personal contact with these guests at least once a day during their stay.
\xc2\xb7 Familiarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.
\xc2\xb7 Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.iliarizes and maintains all hotel policies and procedures, including those related to hotel safety and evacuation procedures to capable of handling such situation in a professionally manner.
\xc2\xb7 Maintains appropriate standards of conduct, dress, hygiene, uniform, appearance and posture of Lobby Greeter personnel.