Job Description

**DESCRIPTION**

We are looking for a talented **TERRITORY SALES - INSIDE SALES REPRESENTATIVE** to join our team specializing in **SALES** for our **DISTRIBUTION BUSINESS UNIT in CASABLANCA, MOROCCO.**

**In this role, you will make an impact in the following ways:**

- Convert Inbound Calls to Sales: You will handle unsolicited prospect calls and successfully convert them into sales, maximizing revenue potential.

- Develop New Sales Opportunities: You will proactively develop leads via telephone, other technologies, and cold-calling prospects generated by external sources to sell company products and services.

- Drive Repeat Business: Through follow-up calls or emails, you will drive additional sales from existing customers by focusing on repeat business, cross-selling, and up-selling.

- Conduct Effective Negotiations: You will negotiate sales according to company guidelines, ensuring favourable outcomes that align with revenue and margin targets.

- Ensure Customer Satisfaction: By using the Cummins Sales Process and managing the sales cycle from lead to sale, you will ensure high levels of customer satisfaction.

- Support Sales Representatives: You will create and deliver qualified leads to sales representatives and assist them with quotation/RFP management and other sales cycle operations as needed.

- Maintain and Build Customer Relationships: You will build and maintain positive customer relationships that foster loyalty and future sales opportunities, responding to customer concerns and resolving transaction issues effectively.

- Utilize and Improve Sales Processes: By maintaining accurate sales entry, reporting, and forecasting through Cummins tools and processes, you will ensure smooth operations and seek opportunities to grow the business and enhance customer value and loyalty.

**RESPONSIBILITIES**

**To be successful in this role you will need the following:**

- Action Oriented: Approach new opportunities and challenges with urgency, high energy, and enthusiasm to effectively support the sales team and manage customer follow-ups.

- Effective Communication: Develop and deliver clear, multi-mode communications in both French and English, ensuring a clear understanding of the unique needs of different audiences and coordinating efficiently with various departments.

- Customer Focus: Build strong customer relationships and deliver customer-centric solutions by addressing business needs, resolving issues, and providing accurate quotations and pricing information.

- Organizational Skills: Demonstrate strong organizational and time management skills to multitask, prioritize tasks, and maintain accurate forecasts and opportunity pipeline management, ensuring smooth sales and back-office operations.

**QUALIFICATIONS**

**Education/Experience**

- Advanced certificates or college degree in the field of Sales or Marketing, or an acceptable

combination of education and experience required.

- This position may require licensing for compliance with export controls or sanctions regulations.

- Limited prior experience required. Experience as a quote analyst or another sales support function desirable. Limited travel may be required.

- Experience with customer relationship management software desirable. Experience with other software-based sales and business tools desirable.

**Job** Sales

**Organization** Cummins Inc.

**Role Category** Hybrid

**Job Type** Exempt - Experienced

**ReqID** 2400044

**Relocation Package** No