Tem. Collection Agent

Ajman, United Arab Emirates

Job Description

SUMMARY OF FUNCTIONS:This position involves collaborating with Accounts Receivable and Student Accounts to compile a list of students with overdue invoices, implementing effective follow-up for prompt payment while ensuring student satisfaction. Flexibility in shifts, especially during admissions and staying informed on fees and financial regulations is crucial for the success of this position.ESSENTIAL DUTIES & RESPONSIBILITIES:
  • Collaborate with the Accounts Receivable and Student Accounts sections to prepare a comprehensive list of students with overdue invoices.
  • Develop and implement an effective follow-up procedure to ensure prompt payment from students and clients.
  • Maintain a balance between regular communication for follow-up and ensuring student and client satisfaction.
  • Keep meticulous records of follow-up activities and positive responses, and take corrective actions based on negative responses, reporting to the student accounts supervisor.
  • Ensure accurate and timely updates of student and client payments in the system and perform daily register closing procedures.
  • Stay updated on fees, payment terms, and financial regulations, providing relevant information to students as needed.
  • As management requires, be available for flexible shifts, especially during the admission period.
  • Assist with main accounting tasks during off-peak periods.
QUALIFICATIONS & EXPERIENCE:
  • Bachelor in Accounting / Finance / Related fields with 2 year of directly related experience.
  • Requirement for the educational qualification can be relaxed if the employee has the relevant experience.
KNOWLEDGE & SKILLS:
  • Timeliness and Accuracy.
  • Customer Service Skills.
  • Written and verbal communication skills.
WORKING CONDITIONS:Work is typically performed in a typical interior work environment, not subjecting the employee to unpleasant elements. The position may entail work after duty hours, on weekends, holidays, and emergencies (i.e. may be subject to on-call responsibilities).SUPERVISION:Reports to: Senior Officer, Teller Operations.Subordinates: N/A

Ajman University

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Job Detail

  • Job Id
    JD1689659
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ajman, United Arab Emirates
  • Education
    Not mentioned