Teller

Dubai, United Arab Emirates

Job Description

Customer Service
  • Provide high levels of customer service of Cash/ teller function by efficiently handling the process and by reducing customer waiting time and service time.
  • Consistently meet and exceed service standards set for the customer services.
Service Quality & Business Operations Control
  • Adherence to all established Banks Policies, operating manuals, service quality standards and code of conduct for smooth workflow, high service quality and low level of operational risk
  • To eliminate the risk of cash difference by ensuring compliance to the Banks cash control procedures as well as the Central Bank requirements.
Internal Process
  • Checking notes & denominations to ensure accurate delivery of cash to customers.
  • To perform the financial transactions (Cash Management, Security items, Cheques) timely & accurately.
  • To facilitate and participate in any branch projects (Service Quality Programs, Process changes, Sales etc).
  • Responsible of custodianship of securities as assigned by the Branch Manger
  • To facilitate and participate in the achievement of branch sales target.
Training & Development
  • Attend various training and learning programs to close the skill gaps and to ensure proper awareness about products and services, policies and procedures.
  • Maintain effective relationship with supervisors and peers to ensure teamwork.
All the above accountabilities includes but not limited to any additional/new tasks or responsibilities assigned by the supervisor.Competencies/SkillsMinimum 1-2 year / FreshBanking Products, Services and Operations KnowledgeBanking/Operations Workflow KnowledgeCustomer Servicing/Relationship ManagementDocumentationIslamic Product Selling SkillsRegulatory and Compliance KnowledgeSharia Principles of Islamic Finance

Dubai Islamic Bank

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Job Detail

  • Job Id
    JD1692135
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Dubai, United Arab Emirates
  • Education
    Not mentioned