Job Description

Call Center Representative - iGaming Job description. Full job description. Job Overview: We are seeking 100+ experienced Telesales Executives with a proven track record in tele-sales, particularly in the i-gaming or online entertainment industry. The ideal candidates should be fluent in Telegu, Kannada & Hindi, The role primarily focuses on convincing and onboarding clients for our gaming website, promoting new offers, providing clear process explanations, and offering continuous support to our clientele. Key Responsibilities: Client Onboarding: Engage potential clients, understand their needs, and provide comprehensive information about our gaming website. Sales Pitch: Effectively communicate and pitch new offers, promotions, and packages to potential clients. Process Explanation: Clearly elucidate the registration, payment, and usage process to clients, ensuring they have a seamless experience. Client Support: Address and resolve client inquiries, concerns, or issues promptly and professionally. Maintain Records: Document all client interactions, feedback, and sales data in the CRM system. Achieve Sales Targets: Meet and exceed monthly and quarterly sales targets. Stay Informed: Stay updated with the latest features, offers, and changes on the gaming website to provide accurate information to clients. Collaborate: Work closely with the marketing and customer support teams to ensure a unified approach to client engagement and retention. Qualifications and Requirements: Experience: "6 months to 1 Year of experience in telesales" , preferably in the gaming or online entertainment sector. Language Proficiency: Fluency in Telegu, Kannada & Hindi is essential. Proficiency in Hindi is a must. Communication Skills: Excellent verbal and written communication skills in all specified languages. Sales Acumen: Strong persuasion and negotiation skills with a proven ability to close sales. Customer-centric: A passion for understanding customer needs and ensuring their satisfaction. Tech-Savvy: Familiarity with CRM software and other sales tools is a plus. Team Player: Ability to work collaboratively in a team-oriented environment. Adaptability: Flexibility to adapt to changing scenarios and business requirements. Candidates should be Available in UAE. This is a 6 working day job. Are you comfortable with that? Experience: call center: Minimum 6 months to 1 year (Required) Language: Telegu, Kannada & Hindi (Required). Location: Dubai (Required). Job Type: Full-time. Pay: AED 2,500.00 per month + GOOD Incentive.

Job Type: Full-time

Pay: Up to AED2,500.00 per month

Experience:

• telemarketer: 1 year (Preferred)