Our Client a group of companies in the field of auto spare parts in the Middle East & GCC region, as it is a company specialized in manufacturing and equipping heavy transportation vehicles of all kinds.
:
Contact potential or existing customers to inform them about a service using scripts
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Keep records of calls and sales and note useful information
Job Requirements:
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints