Responsibilities:Customer Relationship Management:Build and maintain strong relationships with customers through various communication channels, including email, chat, and social media. Provide excellent customer service to address inquiries, resolve issues, and ensure overall customer satisfaction. Sales Development:Actively engage with potential customers to understand their needs and promote products or services effectively. Implement strategies to drive online sales, including upselling and cross-selling initiatives. Product Knowledge:Stay informed about product features, benefits, and updates to effectively communicate with customers. Collaborate with the marketing team to create compelling product descriptions and marketing collateral. Order Processing:Manage the end-to-end order process, from order placement to fulfillment, ensuring accuracy and timeliness. Coordinate with logistics and warehouse teams to facilitate smooth order processing and shipping. Sales Reporting:Generate and analyze sales reports to identify trends, track performance metrics, and make data-driven recommendations for improvement. Market Research:Stay informed about industry trends, competitor activities, and emerging opportunities to inform sales strategies. Provide feedback to the marketing and product teams based on customer insights and market trends. Job Type: Full-time Salary: From AED2,000.00 per month Experience:
telemarketer: 1 year (Required)
Ability to Commute:
Dubai (Required)
Ability to Relocate:
Dubai: Relocate before starting work (Required)
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