Job Description

Telesales Executive - Health Clinic

Location: Dubai, Abu Dhabi, UAE

Employment Type: Full-Time

Job Overview:

We are seeking a dynamic and motivated Telesales Executive to join our health clinic in Dubai or Abu Dhabi. The ideal candidates will be responsible for engaging with potential clients, providing information about our medical services, and driving patient bookings through effective telesales techniques. This position requires a strong communicator with excellent customer service skills, a passion for healthcare, and the ability to achieve sales targets.

Key Responsibilities:

- Make outbound calls to prospective patients to promote and provide information about the clinic's medical services.

- Understand patient needs and recommend suitable healthcare solutions, answering inquiries and providing detailed information.

- Schedule appointments and consultations for patients with doctors or specialists based on their requirements.

- Follow up on leads generated through marketing campaigns, ensuring a high conversion rate of inquiries into appointments.

- Maintain accurate records of patient interactions, ensuring that databases are kept up-to-date.

- Achieve and exceed daily, weekly, and monthly sales targets, contributing to overall clinic revenue growth.

- Build and maintain strong relationships with patients, ensuring a high level of satisfaction and trust.

- Handle patient complaints and provide solutions to resolve issues effectively.

- Collaborate with the marketing and medical teams to provide feedback on customer responses and improve service offerings.

- Stay updated with the clinic's services, new treatments, and healthcare trends.

Qualifications & Requirements:

- experience in telesales or customer service, preferably within the healthcare or wellness industry.

- Excellent communication and interpersonal skills with a clear, confident, and persuasive telephone manner.

- Ability to work under pressure and achieve sales targets in a fast-paced environment.

- Strong organizational and time-management skills with attention to detail.

- Proficiency in MS Office and CRM software.

- Fluency in Arabic is mandatory; knowledge of English or other languages is an advantage.

- A positive attitude with a strong focus on patient care and service.

Benefits:

- Competitive salary with performance-based incentives.

- Opportunities for career development and growth within the healthcare industry.

If you are passionate about health and wellness, have a track record in telesales, and are ready to make a difference in patient care, we would love to hear from you!

Job Types: Full-time, Permanent

Experience:

• telemarketer: 1 year (Preferred)