• Outbound and Inbound Calls : Making outbound calls to potential customers and handling inbound calls from interested clients.
• Sales Pitch : Delivering scripted sales pitches to persuade customers to buy products or services.
• Customer Engagement : Engaging with customers, answering their questions, and addressing their concerns to build trust and rapport.
• Product Knowledge : Being knowledgeable about the products or services being sold to effectively answer customer queries and highlight benefits.
• Sales Targets : Working towards achieving daily, weekly, or monthly sales targets set by the company.
• Database Management : Updating customer information in the company's CRM system and maintaining accurate records of interactions.
• Follow-up Calls : Conducting follow-up calls to ensure customer satisfaction, secure repeat business, or upsell additional products.
• Handling Objections : Addressing and overcoming customer objections to close sales.
• Compliance : Adhering to legal and regulatory requirements, including data protection laws and telemarketing regulations.
• Reporting : Providing regular reports on sales activities, performance, and market feedback to supervisors.
Job Type: Full-time
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