Job Description

Olive Education Institution is seeking an enthusiastic, results-driven female/ Male Telesale Executive to join our growing team. We are looking for both fresher and experienced candidates who are passionate about sales and customer service.

As a Telecaller, your main responsibility is to boost sales by reaching out to existing and potential customers. You will handle sales calls, address customer inquiries, and gather important information. You must understand customer needs, close sales, and maintain strong relationships. Regular follow-ups and accurate record-keeping are also required.

Responsibilities :

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customer's needs and requirements.

Skills & Qualifications

:

Communication

: Excellent verbal communication and active listening skills to engage and persuade potential customers effectively.

Customer-Oriented

: Strong focus on customer satisfaction and relationship building.

Sales Skills

: Ability to close sales, overcome objections, and meet sales targets.

Problem-Solving

: Ability to address customer concerns and offer solutions to meet their needs.

Computer Skills

: Comfortable using CRM software, phone systems, and basic office software (e.g., Microsoft Office).

Self-Motivation

: Strong self-starter who can work independently and take initiative to meet goals.

Resilience

: Ability to handle rejection and continue to maintain a positive attitude.

Experience

: Previous experience in telesales, telemarketing, or a related sales role would be an advantage.

Salary Package:

Salary plus Commission
Job Types: Full-time, Part-time