Telephone Operator
United Arab Emirates, United Arab Emirates
Job Description
Job Summary:As a Telephone Operator, you will be responsible for managing incoming and outgoing calls in a professional and efficient manner. Your primary focus will be on providing exceptional customer service, directing calls to the appropriate personnel, and maintaining phone system operations.Key Responsibilities:
- Answer and direct incoming calls promptly and courteously.
- Provide information, take messages, or transfer calls to the appropriate individuals.
- Operate the telephone switchboard system and ensure all calls are managed effectively.
- Assist callers with inquiries, requests, or issues in a helpful and proactive manner.
- Maintain a log of incoming and outgoing calls for record-keeping purposes.
- Monitor voicemail and email messages, responding or forwarding them as needed.
- Follow communication scripts and protocols to ensure consistency and professionalism.
- Assist with general administrative tasks as required.
Bayt
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Job Detail
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Job IdJD1691612
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUnited Arab Emirates, United Arab Emirates
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EducationNot mentioned